Privacy Policy
Effective Date: January 14, 2026

Insight Camera Services LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect
We collect information that you voluntarily provide to us and information that is collected automatically through your use of the site.
Contact Information: When you fill out a form on our website, we may collect your name, email address, phone number, company name, and details regarding your wellbore or service request.

Usage Data: We use Google Analytics to collect information about how you interact with our site, including IP addresses, browser types, and pages visited. This helps us understand visitor behavior and improve our service delivery.

Technical SEO Data: We use Yoast SEO to optimize our website. This tool may process anonymized technical data related to site traffic and search engine indexing.
Accessibility Data: Our ADA compliance plugin may process technical data to remember your display preferences (such as contrast or font size) for a better user experience.

2. How We Use Your Information
We use the collected information to:
Respond to your inquiries and provide professional downhole camera services.
Deliver real-time video feeds or live-streaming links for your specific projects.
Ensure our website remains accessible and functional for all users.
Comply with legal and regulatory obligations, including reporting to the Department of Environmental Protection (DEP) when authorized or required.

3. Cookies and Tracking Technologies
We use cookies to enhance your experience. Google Analytics uses cookies to track visitor behavior. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. For more information on how Google uses data, visit Google’s Privacy & Terms.

4. Children’s Privacy
Our website and services are intended for professional use in the energy sector. We do not knowingly collect personal information from individuals under the age of 18. If we learn we have collected information from a minor, we will delete it immediately.

5. Third-Party Sharing
We do not sell your personal information. We may share data with service providers (like Google) solely for website operations or as required by law to regulatory bodies (e.g., DEP) in the course of professional well inspection duties.

6. Your Rights (PA Residents)
If you are a resident of Pennsylvania, you may have rights regarding access to, correction of, or deletion of the personal information we hold about you. Please contact us using the information below to exercise these rights.

7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are typically retained for 1 to 2 years, unless you request deletion.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page with an updated “Effective Date.”